Webhook Retries

When a webhook can’t be delivered successfully (2xx status code returned), CPN continues to try to deliver the webhook. To avoid encountering the same transient error too many times, the retries are sent with a delay between them. The number of retries varies between testing and production:

• Testing: 6 retries
• Production: 11 retries

The following table outlines the schedule for webhook retries:

Retry attempt	Delay
1	1 second
2	10 seconds
3	30 seconds
4	1 minute
5	15 minutes
6	1 hour
7	3 hours
8	5 hours
9	6 hours
10	10 hours
11	11 hours